Call Forwarding and Call Routing Services
As your business continues to grow, you will likely receive more calls than you can answer. While adding new equipment and hiring new employees can help, these options can prove to be very expensive and time-consuming.
If you want a reliable and affordable way to manage your incoming calls, Schedule Specialist’s call forwarding and call routing services may be the solution you’ve been looking for. With our top-rated 24/7 business answering service, you’ll never have to worry about losing a potential lead or missing an important call. Contact us to learn more.
Main Benefits of a Call Forwarding Answering Service
No matter how organized you are, it is impossible to keep up with phone calls when your business is booming. Between regular customers and new inquiries, you’ll eventually reach a point where your incoming phone calls outweigh your capacity to provide superior customer service. This is why many businesses in the country choose Schedule Specialist’s call forwarding and call routing services to help with their customer support.
By seamlessly transferring your inbound calls to our office answering service, you can enjoy all of the benefits of having an in-house receptionist without the costs and inconveniences of hiring one. Schedule Specialist’s expert live virtual agents are available 24/7, so we can take care of your calls no matter what time of the day they come in. We’ll even help you take messages if you are not available to pick up the phone, making sure that your clients are never left hanging.
What is Call Routing?
Call routing is the process of transferring an incoming call to a different recipient or an alternative location. For example, if you are a plumber who offers emergency services, you may want to route calls to your cell phone during off-hours. Or, if you are a realtor who receives many calls from prospective clients during regular business hours, you may want to forward calls to your assistant so you can focus on closing deals instead of taking inquiries. By choosing Schedule Specialist’s top rated answering service, you can rest easy knowing that your calls will always be forwarded to the right person no matter what time of the day it is. We’ll also help you set up a custom greeting and script to ensure that you are providing the best possible experience for your clients. With our custom virtual live receptionist services, you can even create your own call routing rules for different types of calls, so you’ll never need to worry about a potential client getting sent to the wrong person or an angry customer being placed on hold.
Who Can Benefit from Call Routing?
Benefits of Schedule Specialist’s Call Forwarding Answering Service
Affordable
Our top rated answering service is a fraction of the cost of hiring a full-time in-house receptionist. We also don’t require you to sign a long-term contract, so there won’t be any additional costs that’ll come as a surprise. In fact, we offer our services on a monthly subscription basis, which means that you can upgrade, downgrade, or cancel your plan any time you want.
All-Inclusive
With our call forwarding and virtual live receptionist services, you get everything you need to make sure that your calls are handled efficiently and professionally. You’ll receive a customized greeting for every incoming call, as well as the ability to create detailed procedures for different types of calls.
Busy Call Forwarding
If your business experiences a very high call volume, our call forwarding services can help take the load off of your shoulders. We can take overflow calls, transfer them to different extensions, help you with appointment scheduling, and take messages if you and your office staff are unavailable. Whether you need an extra set of hands or just want to make sure that your calls are always answered, we can help.
No Staffing Required
Our responsive answering service is perfect for small businesses that do not have the resources to hire a full-time, in-house receptionist. Not only will this free up valuable office space, but it will also allow you to focus on business growth instead of hiring and training a new employee.
Contact Us Today to Get Started.
Leave us a message to speak with one of our experts to know more about our professional answering packages. All of our services are available on a monthly basis, so you can choose the one that best suits your needs and budget. We don’t even believe in contracts, so you can upgrade, downgrade, or cancel your plan at any time.
Schedule a Consultation
Discover why Schedule Specialist is the perfect choice for your medical business. We look forward to hearing from you.
