Message Taking Service
Taking messages accurately and professionally is an essential part of customer service.
This means that every time a customer calls your business, you need to make sure that the message they leave is taken properly.
After Hours Message Taking Ensure messages are taken efficiently and correctly
When a customer calls your business, they are expecting to be able to speak with a real person and not a call answering machine. This is especially true for small and medium-sized enterprises (SMEs) that rely on customer service to drive their growth. The last thing you want to do is to annoy your potential customers with a computerized voice that answers your business line. That is why you need a 24 hour answering service like AnswerHero to provide a personalized experience to your customers each time they call your business.
Schedule Specialist Answering Service and Live Message Taking
our virtual receptionists are always on standby to make sure that your customers are well taken care of. Our responsive answering service can be reached 24/7, 365 days a year. This means that no matter what time of day it is or how large your customer base is, you can count on us to answer the phone and take messages accurately.
Digging Deep Into Customer’s Needs
We don’t just take messages. We dig deep into your customers’ needs to make sure they are fully satisfied each time they contact your business.
Comprehensive Reporting
Not only do our virtual receptionists convey professionalism throughout the message-taking process, but we also have a comprehensive reporting system in place so you can easily track all incoming calls and messages left for your business.
Customizable Live Answering Service
Our virtual receptionist services are fully customizable to ensure that our team is speaking with your customers in a tone that reflects your business.
Benefits of Our After Hours Message Taking Service
With virtual answering services, you can expect a wide variety of benefits including:
- 24/7/365 service for when you need it most
- After hours telephone answering services
- Quick call answering so your customers aren’t waiting by the phone
- Professionalism in every message taken
- All incoming callers are greeted with a custom greeting
- Detailed reporting so you stay on top of your customer needs
- Fully customizable voice prompts and scripts
- Spanish answering service
- Live virtual receptionist
- Trained, vetted, and experienced virtual agents
After Hours Call Answering Service and Message Taking
Your business never sleeps and neither do we. Schedule Specialist’s agents are available to take your calls, 24 hours a day, 7 days a week. Whether it’s 11 o’clock at night, weekdays, weekends, or during the holidays, our operators are always available to answer your calls.
We Work So You Can Rest
We understand how stressful it is to run a company, let alone be the voice of it. We will take the pressure off of you so you can focus on more important things like growing your business. With Schedule Specialist’s message taking service and virtual answering service, there’s also no need to hire an in-house receptionist or customer service representative. You will be able to answer calls with ease and maintain the personalized experience that your customers deserve.
Stay Ahead of the Game
Since our virtual receptionists are available to take messages around the clock, your customers will never have to wait until the next day to get a response from you. We will speak with your customers in a friendly and professional tone so they will have a great experience to remember. This ensures you can build lasting relationships with your clients and stay ahead of the game, giving you an edge over your competition.
Bilingual Answering Services
There are countless benefits to offering a bilingual answering service, especially if your business caters specifically to Hispanic customers. Schedule Specialist has a team of live virtual receptionists who can take messages in Spanish so you can give your Hispanic clientele the customer care they deserve without worrying about miscommunication. Schedule Specialist’s after hours messaging service ensures your Hispanic customers never get lost in translation.
No Contracts and Affordable Prices
At Schedule Specialist, we know how important it is to give your customers the right answers at the right time. This is why our professional answering service is available on a month-to-month basis so you can focus on more pressing issues than signing contracts and expensive plans. With affordable prices and no hidden fees, you can rest easy knowing that you’re getting the most value for your money.
Contact Us Today to Get Started.
Leave us a message to speak with one of our experts to know more about our professional answering packages. All of our services are available on a monthly basis, so you can choose the one that best suits your needs and budget. We don’t even believe in contracts, so you can upgrade, downgrade, or cancel your plan at any time.
Schedule a Consultation
Discover why Schedule Specialist is the perfect choice for your medical business. We look forward to hearing from you.
